Datenschutzerklärung

Datenschutzerklärung

1. General Information

The protection of your personal data is very important to us. This privacy policy explains how BONELIA GmbH collects, uses, and protects your data in accordance with the General Data Protection Regulation (GDPR).

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2. Controller (Responsible for Data Processing)

BONELIA GmbH  
Mittelstraße 11  
40789 Monheim am Rhein  
Germany  

Managing Director: Tekin Akbulut  

Email: info@bonelia.com  
Phone: +49 221 20430293  

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3. Data Collection and Processing

We collect personal data when you:

- visit our website  
- contact us via email or phone  
- place an order  
- interact with our social media pages  

Collected data may include:

- Name  
- Email address  
- Phone number  
- Address  
- Payment details  
- IP address  
- Browser and device information  

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4. Shopify

Our online store is hosted by Shopify Inc.

Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application.

Shopify stores your data on secure servers behind a firewall.

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5. Payments

If you choose a direct payment gateway, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

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6. Google Services

We may use Google services (e.g., Google Analytics).

Google uses cookies that allow an analysis of your use of the website.

The information generated by the cookie is usually transmitted to a Google server in the USA and stored there.

You can prevent the storage of cookies by adjusting your browser settings.

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7. Social Media (Instagram)

We operate an Instagram page.

When you visit our Instagram page, personal data may be processed by the platform operator (Meta Platforms Inc.).

We have no influence on data processing by Instagram.

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8. Purpose of Data Processing

We process your data for:

- order processing and delivery  
- customer support  
- communication  
- marketing and analysis  
- legal obligations  

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9. Legal Basis

Processing is based on:

- Art. 6(1)(b) GDPR (contract fulfillment)  
- Art. 6(1)(c) GDPR (legal obligations)  
- Art. 6(1)(f) GDPR (legitimate interests)  
- Art. 6(1)(a) GDPR (consent)  

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10. Data Sharing

Your data may be shared with:

- shipping providers  
- payment providers  
- Shopify  
- IT service providers  

Only to the extent necessary.

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11. Data Retention

We store your data only as long as necessary to fulfill legal and business obligations.

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12. Your Rights

You have the right to:

- access your data  
- correct your data  
- delete your data  
- restrict processing  
- data portability  
- withdraw consent  

To exercise your rights, contact: info@bonelia.com  

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13. Cookies

Our website uses cookies to improve user experience and for analytics purposes.

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14. Data Security

We use technical and organizational measures to protect your data.

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15. Changes to this Policy

We may update this privacy policy at any time. The current version will always be available on our website.